Shikha Mittal

Shikha Mittal is a Senior Director of Product Management at ServiceNow responsible for building AI-native IT workflows. Shikha brings more than 20 years of experience in Product Management, Data Analytics & AI, and Growth across leading technology companies including Cisco, VMware, and Omnissa. She has a proven track record of building and scaling 0→1 enterprise SaaS & Enterprise AI products, driving innovation across Digital Workspace, Digital Employee Experience (DEX), AI-powered growth platforms, and SD-WAN/SASE. Beyond her product leadership, Shikha is a frequent keynote speaker, industry advisor, and mentor through her work with FalconX startup accelerator, DevNetworks, and California State University.